Welcome to Nodumsor (https://nodumsor.com/). We respect your privacy and are committed to safeguarding your personal information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

1. Information We Collect

When you visit, register, or place an order on nodumsor.com, we may collect personal information necessary to fulfill your requests and provide a seamless shopping experience. This includes:

  • Personal Identity & Contact Info: Full Name, Company Name, Email Address, Phone Number, Shipping/Billing Address, City, Postal Code, and Country.
  • Account Credentials: Username and encrypted Password created for your account.
  • Order & Transaction Details: Payment status, product choices, and order history (Note: Sensitive financial information like full credit card numbers are processed directly by secure third-party payment gateways and are never stored on our servers).
  • Technical & Usage Data: IP address, browser type, device information, and site interaction data gathered via cookies and tracking technologies.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

  • Fulfilling Orders & Logistics: To process your purchases, arrange shipping, handle customs requirements, and deliver your solar products efficiently.
  • Customer Care & Technical Support: To communicate with you regarding order updates, provide technical assistance, answer warranty inquiries, and resolve issues.
  • Marketing & Communications: With your consent, we may send you occasional email newsletters, promotional offers, and product updates (such as new arrivals in solar inverters, energy storage systems, or solar panels). You can unsubscribe at any time.
  • System Maintenance & Security: To protect our website from fraudulent transactions, monitor network security, and optimize platform performance.

3. Safeguarding Your Information

We implement strict administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or alteration:

  • Data Encryption: We use industry-standard SSL (Secure Sockets Layer) / TLS encryption technology to secure data transmissions across our platform.
  • Access Controls: Access to your personal data is restricted strictly to authorized employees and technical personnel who require it to perform specific operational or maintenance tasks. All employees are bound by strict confidentiality agreements.
  • Network Infrastructure: Our servers are protected behind high-level firewalls, with regular system backup protocols and power redundancies to ensure data integrity and continuous availability.

4. Disclosure & Sharing of Information

We do not sell, rent, trade, or license your personal or financial information to third parties for marketing purposes.

We only share essential information with trusted third-party service providers who assist us in operating our site and serving you (e.g., international logistics carriers, shipping agencies, and secure payment processors). These service providers are legally obligated to protect your information and use it strictly for the purposes specified by Nodumsor.

5. Your Rights & Choices

You have full control over your personal information on nodumsor.com:

  • Access & Update: You can log in to your account at any time to review, update, or correct your profile details and billing/shipping addresses.
  • Account Deletion / Data Removal: You may request to remove or delete specific account details. Please note that removing essential information (such as your email or shipping address) may affect our ability to process active orders or provide warranty/after-sales support.
  • Opt-Out: You can opt out of receiving marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.

6. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy as our services, technologies, or legal requirements evolve. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Website: https://nodumsor.com/
  • Support Email: support@nodumsor.com
  • Working Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

Thank you for trusting Nodumsor as your green energy partner!